Shipping and returns

For an order placed here, read our shipping policy and refund policy. For an order placed in our Etsy shops, these are the facts our listings state. Etsy shows the current, complete policies.

Shipping

• Nothing sits on a shelf. Each piece is made after you order.
• Etsy shows the shipping price and the estimated delivery date for your address before you pay.

Returns and exchanges

• Each Etsy listing shows whether it can be returned or exchanged.
• A personalized piece is made for one person. Read the shop policies linked from its Etsy listing before you order.
• For a return or an exchange, message us through Etsy, so the request stays with your order.

Etsy Purchase Protection

Etsy Purchase Protection applies to orders placed in our Etsy shop.

Questions

Message us through our Etsy shop, or read the FAQ.